What types of hats does Pinnaclesway offer?

Pinnaclesway specializes in a wide variety of stylish and comfortable knit hats made from high-quality materials such as wool and acrylic. Our collection includes beanies, slouchy hats, and more.

Are Pinnaclesway hats suitable for all seasons?

Yes, our hats are designed to be versatile and can be worn in different seasons. While some are perfect for keeping warm in colder months, we also offer lightweight and breathable options suitable for spring and fall.

How do I determine my hat size when ordering online?

To find the right size, measure the circumference of your head just above your ears and refer to our sizing chart available on the product page. If you're unsure, feel free to contact our customer support for assistance.

Can I customize or personalize a hat with Pinnaclesway?

Currently, we do not offer customization services. However, we regularly introduce new styles and colors, so you can always find something unique within our existing collection.

What is Pinnaclesway's return policy?

We strive for customer satisfaction. If you're not completely happy with your purchase, you can return it within 30 days of receiving your order. Please visit our Returns & Refunds page for more details.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the shipping carrier's website.

Does Pinnaclesway offer international shipping?

Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the future.

Are Pinnaclesway hats machine washable?

To ensure the longevity of our hats, we recommend hand washing with mild detergent and air drying. Always check the care instructions on the product tag for specific details.

How often does Pinnaclesway release new hat designs?

We regularly update our collection with new designs and styles. Follow us on social media or subscribe to our newsletter to stay informed about the latest releases and promotions.

How can I contact Pinnaclesway's customer support?



Address: 557 Big Fork, Langley, KY 41645, United States

Customer Service Hours: Mon-Sat: 9:00 am– 5:00 pm (Eastern Time)

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